How do I sign up?
You can sign up with Pixtem by clicking the “Create Website” button on top of page. Start by choosing between Personal or E-Commerce site that you want to build and fill in your data.
Is there a setup fee?
No. There is not a setup fee on any of our pricing plans.
Do I need to enter my credit card details for signup?
No. You will start with 14-day free trial. When your trial ends or/and you decide to purchase any of our price plans for your website, then we will ask for your credit card details for payment if you choose it as your preferred payment method.
Which payment methods does Pixtem accept?
At the moment, we accept any payment via Paypal, credit card, or bank transfer.
What are the differences among Pixtem’s price plans?
Each of our price plans is made for you to choose and suit the needs of your website. The differences among our price plans are in its storage space capacity and number of products you can have on your site (applied for e-commerce online store).
How long does a plan valid for in Pixtem?
Every plan you purchase in Pixtem for your website will be active for period of 1 year. After it ends, then you will be charged with same rate for extension in the year after.
Is there bandwidth limit in Pixtem?
No. All our price plans include unlimited bandwidth for free.
Does Pixtem offer free trial?
Yes. We offer a 14-day free trial for you to see if it’s right for you. All features are fully functional even during your free trial, either for Personal or E-Commerce site of yours. Click here for free trial.
Can I change my plan in Pixtem anytime?
Yes. You can change your website plan in Pixtem anytime. All your website data will remain intact and the process is without hassle. However, please note that when you change from one price plan to another, your initial plan would be automatically annulled even during its active period, and it would be changed to new plan’s active period.
Is there a limit to number of products I can have?
Yes, there is. If you’re using Pixtem e-commerce site for your online store, then the limit of product numbers you can have in your store depends on the plan you’re using. For example, you’re on Pro, which means you can have up to 500 items in your inventory.
Do you charge any transaction fee?
No. Any sales and profit you have from your online store using Pixtem is fully your own. We don’t charge transaction fee whatsoever to you and your business.
Do I get a domain from Pixtem?
Yes. If you purchase any of our price plans in Pixtem for your website, we will give you 1 domain for free. You can choose and claim as you wish yet based on availability. You can also direct any domain you’ve bought before with other 3rd party and use it for your site in Pixtem. Learn more here.
Do I need my own web hosting?
No. All plans in Pixtem have included web hosting for your personal site or online store. We provide reliable and secure hosting for your site to run in good performance everytime.
Does my website come with email account?
No. You can still use your personal email for communication, or if you want a custom one, you can easily link your site’s domain with 3rd party like Google Apps to use it. Learn more here.
Can I only have 1 website under 1 Pixtem account of mine?
No. You can create more than 1 website, either Personal or E-Commerce of your choice, with 1 Pixtem account. All the websites you create with Pixtem can be viewed and managed under your account.
Does deleting my website mean deletion of my account too?
No. You can delete any or all of your websites from your account setting without deleting your Pixtem account. However, if you decide to terminate your Pixtem account, then all the website under that account will be deleted as well.
Can I cancel my Pixtem website plan anytime?
Yes. Canceling your website plan means website termination. If you think we are not best for your website solution and would like to cancel your website plan, you can do so from your admin panel by permanently delete your website.
Does Pixtem offer refunds?
No. We don’t give refunds under any circumstance. Say if you cancel your purchased plan or account during its active period, then it would be considered as finished with no refund for the remaining period. Hence our 14-day free trial is for you to see if it’s right for you.